Like many epic sagas, the history behind Lewis MacLean Plumbing and Heating has endured a few bumps and bruises through the years, along with a lot of laughter and learning. The business has changed hands, grown, and seen the market change, but we’re still here because of our commitment to quality. We believe in doing business right, and it has ultimately lead to the success story Lewis MacLean has become today.
We’ve been in business for over 60 years, and all we can say is that a lot can happen in six decades! From just starting out to passing the torch and retirement, Lewis Maclean has seen growth, change, and a lot of fads come and go, but what’s always remained are our family values.
This is the story of how we got here…
Read on, if you dare!
2017 to Present…
We’re about to drop a bomb….we can’t hold it in! George retired (collective gasp), but if you know George, he won’t be sitting still for long. You might be wondering, “what now?” Well, in 2018, Tyler took over, with George at his side (“coaching and advising”). The transition was slow, giving Tyler time to learn the ropes and George the time he needed to adjust to retirement and handing off the business. George will be advising until 2021.
Tyler—have you met him? You probably have. He’s been with Lewis MacLean since 2009. He started out as green as could be after George and Lynn offered him an opportunity at Lewis Maclean when they met him furniture shopping! (This guy has some serious customer service skills). Tyler completed his apprenticeship with George, received his Journeyman Certification, and has been working with us ever since.
This family man (a father of two girls!) carries the same commitment to quality as George does, and believes in doing what’s right. He’s what you’d call a good egg, and we’re excited for the next chapter of Lewis Maclean to begin!
“Simplifying Your Life” is more than our slogan. It’s the Lewis MacLean pledge to make everything about your plumbing and heating service hassle-free.
Providing our clients with world-class service, and never settling for less, is what drives all of us at Lewis MacLean. You can expect nothing less.
We give you our word.
2010 to 2016
In 2010, George decided to start another business. After being contacted by a large number of homeowners and business owners, George looked at the community of Abbotsford and saw people weren’t getting the level of service expertise they deserved. Many residents were being forced to call companies all the way in Vancouver trying to get some service.
Thus, Abbotsford Plumbing and Heating was born to service this eastern Fraser Valley community, and George brought world-class service right to their front doors. During these years, the Lewis MacLean family of companies, through the tutelage of our resident Service Innovator Lynn MacLean, also greatly expanded its model of service to provide the very best for our clients.
Every year we work tirelessly to break new ground, offering a superior level of service difficult to find anywhere else. Simplifying Your Life is more than our slogan, it’s our passion to make your life easier when it comes to your home.
In 2014, we had a bit of a facelift, with our name change from Lewis Mechanical Group, to Lewis MacLean Plumbing and Heating. Now all our companies will be known as Lewis MacLean. Here at Lewis MacLean, we never stand pat when it comes to our services. We’re constantly adding new services homeowners won’t find anywhere else, and we vow to keep adding them in our drive to make your life easier.
2000-2010 Expanding the Brand
When 2000 hit, George – being a restless soul – was getting a little bored with just one company.
Now when most people get bored, they get a dog or pick up a hobby like knitting or collecting Civil War-era plates.
Not George, nope – he added more companies and started Lewis Mechanical as the parent company.
Much to the horror of his Board of Directors, who are a conservative bunch, George decided he wanted the Lewis brand to be more expansive and include more heating services.
So he started his search, and in 2003 George bought Valley Furnace Service to add to his roster of heating clients.
Also in the early 2000’s, a well-known White Rock plumber named Don Klatt was pondering retirement and looking to find somebody he could trust to take care of his clients, and give them the personal touch they were accustomed to. He found that person in George, who bought White Rock Plumbing and Heating, along with Ring…The PlumberServices from Don.
The 80’s and 90’s
George and Ted’s Excellent Adventure
Ted, who continued his successful run with Ted’s Plumbing and Heating throughout the 1980’s, began to think of retirement as 1990 rolled around.
It must have been kismet, when the early 1990s, Ted hired an energetic plumber and gas fitter named George Lewis.
Despite their age difference, Ted knew he had met a kindred soul in George, who had just moved back to the West Coast from Toronto, where he worked for one of the biggest plumbing and heating companies. Over a period of nine years, George had worked his way from technician all the way up to management.
George learned a lot in these years, not the least of which was how to focus on clients to meet their needs; and to stand by his word for the 1000’s of clients he served every year. Ted believed in this as well, and as he approached retirement he knew he could trust George to protect his legacy.
First they became partners in 1993, then George bought Ted’s Plumbing and Heating, and Ted happily retired to Montana.
Seeing the writing on the wall for the new construction trades, George changed Ted’s from strictly new construction, into a plumbing, heating, and drain Service Company.
In the late 90’s, George met a woman named Lynn while plumbing in her home. They quickly learned they shared the same high standards for how to do things in life and became fast friends. Since 1998, they’ve been together building the Lewis family of Companies with the idea that there’s a much better way for the service industry to treat clients in their own homes.
The Beginning 1960-1980
The roots of Lewis MacLean begin in the year 1960 with the formation of a company named Ted’s Plumbing, which was started by a guy named, well, Ted.
Ted was a life-long, hands-on plumber and businessman who built his company into a hugely successful enterprise throughout the Lower Mainland, specializing in the new construction trade. At its height, the company was running 10 crews non-stop, building a reputation for hiring the best people, by standing by their word, and doing what they said they would do for their clients.
During this time, in the late 70’s, a talented young man named George was just beginning his plumbing career. A career that now spans almost 40 years, and has taken him from 100 Mile House, to Toronto, and finally back to the Lower Mainland where he was born.
“One of the best ways to improve the health of your family is easy!”